Programs

In addition to providing customized education and training¸ Customized Learning Solutions offers programs that have been developed at Drexel University for specific constituencies and have been proven over time to be effective courses of study in the specific industry or target sector.

The following are two examples of targeted programs.

Managing Generations in the Workplace

In life and work, individuals of different generations come together to achieve common goals. Learn to effectively manage a diverse employee pool the Managing Generations in the Workplace certificate program. The program is available through a variety of delivery modes including online, hybrid (a combination of online and face-to-face instruction), or customized to fit your industry or organization.

By understanding the ways in which your employees bring different values, attitudes, expectations, and levels of commitment to the workplace, you will learn to motivate and retain multiple generations, while creating a collaborative environment that leverages its diversity.

Drexel's Managing Generations in the Workplace program is designed for managers who wish to respond to workforce change and corporate executives interested in implementing policies to reflect these changes.

You will gain valuable insights into key areas of management and develop useful strategies for intergenerational leadership including:

• Implications of demographic and labor projections on workforce policies.
• Successful strategies for responding to projected workforce change.
• Comparing generations' characteristics, core values, and workplace traits.
• Cross-generational workplace issues including hierarchy and workplace change, technology and communication challenges, and varying goals.
• Feedback, management style, and career paths for each generation.
• Recruiting and retention tips and learning styles.

Coaching the Coaches

High school and middle school sports have become an integral part of the fabric of American society. Sports programs support the educational mission of their schools and teach students the value of teamwork, goal-setting, and the pursuit of excellence.

With this in mind, Goodwin College’s Sport Management program, in conjunction with the Customized Learning team, has created Coaching the Coaches, an annual professional development workshop for high school and middle school coaches. Housed under the Drexel Sports Leadership Academy (DSLA), this half-day on-site workshop serves as an orientation and training program for coaches.

The emphasis of this program is placed on the importance of leadership, communication, and the overall student-athlete experience. To shape and enhance the workshop for each audience, participating schools are encouraged to identify matters based on institutional goals, priorities, and concerns that might warrant special consideration during the workshop.

The Coaching the Coaches workshop offers the opportunity for coaches to improve their critical thinking and communication skills around a broad range of issues. Main workshop topics include:

• Leadership:The role and responsibility of the coach as a leader
• Management Effectiveness: The role and responsibility of the coach as a manager
• Educational Issues: The role and responsibility of the coach as an educator
• Critical Communication Skills: The importance and the ability of coaches to communicate effectively
• Professional Development and Continuing Education: The importance of professional development and continuing education for coaches